The Challenge

When Cloud Commerce Pro – a fast growing, complete software solution that helps multichannel retailers sell products across the ever-growing selection of channels and marketplaces – was let down by a previous supplier, it needed a new solution to access Royal Mail shipping labels on behalf of its customers. Speed of setup, fast reliable integration and a system that could cope with changing carrier demands was essential.

The Solution

Intersoft’s Multi Carrier solution keeps pace with changing carrier demands, freeing up Cloud Commerce Pro’s time to focus on other areas of the business. So, when Royal Mail changes its tracking solutions, label specifications or ever-expanding range of delivery services and options, Intersoft has it covered. Every Cloud Commerce Pro interaction is completed via API, meaning the Intersoft service is invisible to its customers as part of an end-to-end solution. What’s more, the technology is supported by a team of experts, giving Cloud Commerce Pro added peace of mind.

The Result

Hundreds of Cloud Commerce Pro’s customers, both small and large, are now benefiting from easy access to Royal Mail services every hour of every day, safe in the knowledge that they have a reliable partner. Account setup is fast and effective, and API’s fully automate all elements of the shipping cycle, from label production to manifesting and tracking.