Our registered office address is: 100 Victoria Embankment, London, EC4Y 0HQ. Intersoft is a wholly owned subsidiary of The Royal Mail Group.
Intersoft want visitors to its website to be able to take part fully in the functionality of its website. We are committed to do this in a way that does not infringe your right to privacy.
Please read the following carefully. By continuing to use this website you accept the practices described within this policy.
Should you have any questions or comments on this policy, please contact us at GDPR@intersoft.co.uk – we will review your contact and respond in a timely manner.
Who is the Data Controller (for the purposes of Data Protection Law)?
Information that we may collect from you
We may collect personal information about you during your visit to our site, this is in order for Intersoft to provide products of services to you that are relevant. The information we may collect includes:
Uses made of the information
We use information held about you in the following ways:
Disclosure of your information
We disclose personal data to third parties involved in the provision of the service such as logistics providers, IT providers and Merchants
Additionally, we will disclose your personal information to the relevant third party:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for one of our suppliers.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
How long we will keep your personal data
We will only retain your personal data for so long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements (typically six years after the end of any contract with you).
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
Your rights in respect of your personal data
Where processing of your personal data is based on consent, you can withdraw that consent at any time.
You have the following rights. You can exercise these rights at any time by contacting us at GDPR@intersoft.co.uk. You have the right:
To exercise any of these rights or should you have any issues, concerns or problems in relation to your data, or wish to notify us of data which is inaccurate, please let us know by contacting us at GDPR@intersoft.co.uk.
To exercise any of these rights or should you have any issues, concerns or problems in relation to your data, or wish to notify us of data which is inaccurate, please let us know by contacting us at GDPR@intersoft.co.uk or you can also submit your request in writing to:
Intersoft Systems & Programming Limited
FAO: Compliance Analyst
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
List of Cookies we use on this site:
[Last Update: April 2018]
Strictly Necessary Cookies (Intersoft Main website Intersoft.co.uk)
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate whether you want the information to be used for marketing purposes. This choice can always be changed should you wish by changing your privacy settings in your account details.