parcelLab is the premier global provider of post-purchase customer experience software.


parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational costs, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by leading brands including IKEA, Chicos, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide–bringing people and brands closer together.


  • Other


  • Big Commerce
  • Klaviyo
  • Magento
  • Oracle
  • SalesForce
  • SAP
  • Shopify
  • Shopware
  • Zendesk


  • Other


  • Asendia
  • Collect Plus
  • Deutsche Post
  • DHL eCommerce
  • DHL Parcel UK
  • DPD
  • DPD Germany
  • DPD Ireland
  • DPD Local
  • DPD Netherlands
  • Evri
  • FedEx
  • FedEx Crossborder
  • GLS
  • GLS Germany
  • GLS Ireland
  • Parcelforce Worldwide
  • Royal Mail
  • TNT
  • UPS
  • Yodel