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Outside photograph of Intersoft office

The Intersoft story

Innovators in flexible delivery management software for over 28 years.

Market-leading shipping solution

Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers and third-party providers.

Our solution, Intelligent Shipper, integrates directly into multiple carriers and provides smart and convenient delivery methods such as Tracked, Click and Collect, Locker Boxes, Next Day and more to help retailers and brands scale eCommerce.

Intersoft is an approved third-party provider of Royal Mail, which means retailers, brands and third-party providers are able to easily integrate and ship and return their Royal Mail orders directly from their eCommerce website or marketplace using Intelligent Shipper.

For every parcel, Intersoft provides a seamless shipping integration using just one API for multiple carriers and offers tracking milestones, branded notifications and returns including easy reporting on your processed shipments through an intuitive dashboard.

Intersoft’s carrier management platform is trusted by thousands of reputable retailers, brands and third-party providers to strengthen their delivery offering.

Partner with us to extend your brand and delivery experience.

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Constant innovation requires continuous improvement

As a business, we’re continuously striving to be better. We foster an environment that allows our diverse and highly-talented team to think, plan and further improve themselves and the software we develop. We’re always looking to add to our talented team to ensure continuous improvement.

To enquire about vacancies and opportunities visit our LinkedIn job page
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If you would like to become a partner with Intersoft, please contact us.
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Our location

Based on the edge of idyllic Windsor Great Park, and just a stone’s throw from central London, Heathrow and the Silicon Suburbs of Reading, Newbury, Slough, High Wycombe, Guildford and surrounding areas, we’re perfectly placed to help support our partners in the delivery and eCommerce industry.

Our Memberships

Our growing membership programs provide us with daily insights and industry expertise into the eCommerce marketplace today, allowing us to stay ahead of the game.

The intelligence behind deliveries since 1993

eCommerce begins

1991

Internet traffic expands annually at 341,634%

1992

Intersoft is formed

1993

Intersoft releases Netfax, a data transfer application using fax technology

1994

Ebay and Amazon are launched

1995

Intersoft releases Interax a remote booking system

1996

Annual internet sales reach $1bn

1996

Intersoft launches iServer which automates email data transfer

1997

A can of Coke in Helsinki is the first product bought using mobile payment

1997

Paypal founded - Internet sales reach $8bn

1998

Google.com goes live

1998

Intersoft installs its 100th System

2000

Texting goes mainstream

2000

Wikipedia launches

2001

eBay buys PayPal

2002

Intersoft launches Smarty a web based automated tracking solution

2003

Weekly online retail sales grow by 25% to $2bn

2003

YouTube goes live

2005

FedEx is Intersoft’s first carrier integration

2006

Twitter sends its first Tweet

2006

Intersoft launches Intelligent Shipper with Harrods

2007

The queues are long for the launch of the iPhone

2007

Intersoft updates Relayer adding more automation to delivery management

2009

Siri becomes the first virtual assistant

2010

Web-based version of Intelligent Shipper released

2011

Driverless cars appear on public roads

2012

Intersoft completes its 50th carrier integration

2014

Amazon Prime delivers within the hour

2014

$11.11 bn spent online over Thanksgiving weekend

2015

Royal Mail acquires Intersoft

2016

First drone delivery takes place

2017

Pro Shipper launched for Royal Mail by Intersoft

2018

Intersoft launch Returns Dashboard and Returns Portal

2019

Intersoft win an Innovation Award at the DCA Autumn Conference

2019

Intersoft win Best Digital Team Award at the Digital City Awards

2020

Ecommerce grows by 46% - its strongest growth in more than a decade

2020

Intersoft win Best Best Developer Award at the UK Ecommerce Awards

2020

UK leaves the European Union after 47 years of being a member state

2020

Intersoft win Best Company to Work For Award at the Company Culture Awards

2021

Intersoft win Best Technology Partnership with eCommerce Partner IRP Commerce

2021

To understand more about our product, Intelligent Shipper, and our solutions

Find out more

Direct Customers

Are you looking to simplify the shipping process but expand delivery choice for your customers?

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Partners

Are you an ecommerce software or solutions provider looking for an efficient multi-carrier solution partner?

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Carriers

Are you a carrier looking for a better labelling experience for your customers?

More for carriers
global delivery management

Intelligent Shipper

Invisible. Fast. Reliable.

Our software evolves seamlessly to meet the demands of a changing delivery landscape

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