When Starshipit, a New Zealand 3Pi expanding into the UK market, needed assistance integrating with Royal Mail, it called on the resources and expertise of Intersoft as an approved Royal Mail partner to support the integration. Part of this challenge included having the ability to onboard customers registered with a Royal Mail Online Business Account.
Integration with Royal Mail can take time, but through Intersoft’s partnership with the UK’s postal provider, they were able to streamline the process. Intersoft’s Intelligent Shipper system provided Starshipit with Royal Mail integration, giving them full control of the onboarding of customers and access to clear and easy to understand interfaces. Removing some of the existing challenges with onboarding, helped make the process quicker and more efficient for everyone involved.
As a result of this partnership, Starshipit was able to seamlessly integrate its clients with Royal Mail, helping it quickly establish a firm foothold in the UK market. The Intersoft team continues to be on hand to support with any onboarding requirements and building its UK customer base.
“Weronika, Steve and the rest of the Intersoft team were great at supporting us right from the word go and are always on hand to help with any onboarding requirements.”